Shipping policy

Shipping and Delivery

We currently deliver to Norway, Sweden, Denmark, Finland, Iceland, Germany and the Netherlands. Available shipping options and shipping costs are displayed at checkout before you complete your order.

Production and Order Processing

Some products are made to order. The standard production and processing time is 1-3 business days before the order is shipped. If a product has a different production time, this will be stated on the relevant product page.

Delivery Times

Estimated transit times after your order has been shipped are:

Norway: 2-5 business days
Sweden and other delivery countries: 2-5 business days

The total delivery time consists of the production and processing time plus the shipping time. Delivery times are estimates unless a specific delivery deadline has been expressly agreed.

Shipping Costs, Customs and Import Fees

Shipping costs are displayed at checkout and depend on the delivery address and the products included in your order. The total amount payable to us will be shown before you confirm your purchase.

For international orders, customs duties, import taxes, VAT and/or customs clearance or handling fees may apply depending on the destination country and applicable regulations. Unless otherwise stated at checkout, these charges are not included in the price paid to KLIKKMERCH.COM and are the responsibility of the customer.

Any such charges are determined and collected by the relevant customs authorities, carrier or other third party. KLIKKMERCH.COM does not control these charges.

Tracking and Split Shipments

When your order has been shipped, you will receive a shipping confirmation by email. If tracking information is available, it will be included.

Orders containing multiple products may be shipped in separate packages. You will be notified if this applies to your order. We will not charge additional shipping fees after your purchase without your agreement.

Delivery Address

Please make sure that your name, address and other delivery information are correct before placing your order. If you discover an error, contact us as soon as possible at tobias@rotanrecords.no.

We cannot guarantee that the delivery address can be changed once the order has been shipped.

Delays, Damaged Goods or Missing Deliveries

Please contact us if your package does not arrive within the expected delivery time or if you receive a damaged item. Include your order number and a description of the issue. If the item is damaged, please include photos where relevant.

We will help investigate the matter and find an appropriate solution. Your statutory rights in the event of delayed delivery, non-delivery or defective goods remain unaffected by this Shipping and Delivery Policy.